Listen to everything said about your brand
Millions of conversations happen every day on social media, forums and digital media. With AI-powered Social Media Listening, you turn that noise into actionable insights.
Intelligent monitoring, 24/7
Real-time Monitoring
We track mentions of your brand, products, executives and competitors across 100M+ sources: Twitter/X, Instagram, TikTok, LinkedIn, Reddit, forums and media.
AI Sentiment Analysis
Automatic classification of mentions as positive, negative and neutral, with secondary emotion detection and cultural context by market.
Crisis Alerts
Early detection of anomalous spikes in negative mentions with immediate notification via email, Slack or WhatsApp to act before it escalates.
Competitive Benchmarking
Share of voice, sentiment and engagement comparison against your main competitors to identify advantages and gaps.
Influencer Identification
Map of key voices talking about your category: reach, authority, affinity and collaboration potential.
Dashboards & Reports
Real-time executive visualizations. Automatic reports for C-level and communications teams.
Use Cases
Reputation Management
Control how the market perceives your brand and respond in time.
Product Launches
Measure launch reception in real time and adjust strategy.
Competitive Intelligence
Understand what the market says about your competition before they do.
Market Research
Qualitative and quantitative insights without expensive surveys or focus groups.
Customer Service
Detect unaddressed complaints on unofficial channels and respond proactively.
Content Strategy
Find the topics, formats and moments that resonate with your audience.
Frequently Asked Questions
- What social networks do you monitor?
- We analyze public data in real-time from platforms like X (Twitter), LinkedIn, Reddit, specialized industry forums, and digital news media.
- How long does it take to detect a reputational crisis?
- Thanks to AI processing, our system can detect sentiment anomalies and generate alerts in a matter of minutes, allowing for early intervention.
- Can you integrate with our current PR tools?
- Yes, our service integrates via webhooks and APIs to send automatic alerts and dashboards to your PR team and tools like Slack or Teams.